Do starters on TM4U qualify for the Love It Share It Rewards Program?
Yes, the Love It Share It Rewards Program is valid for all starters in March, April and May for the...
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Will start date of 30 days still be the same for EARN?
Yes, anyone on TM4U Earn must start within 30 days of signing their CAF. -
Will new TM4U Consultants still receive a paperwork pack with recruitment flyers/menu matrix booklet or will this be after 90 days?
Yes, there is no change to this process. -
Will the customer be emailed the full T&Cs?
Yes, the customer is emailed the full T&Cs when they purchase. -
My customer purchased secondhand are they eligible to trade up?
Yes, the Trade up offer is open to anyone with an older model Thermomix® -
How do I update the Leads in The Hub?
Refer to the Consultant Trade-Up Resource Guide (updated as of 17 Nov 2025) for guidance on how to update TheHub... -
Will there be Unconnected customer leads with this campaign?
No, due to the short period of this promotion, Unconnected leads will not be part of the campaign. -
Will there be new Trade Up assets for Consultants to share on their socials?
Yes, head to Unleashed for updated TM7 Trade up article, social assets and Trade Up flyer. Please note, the Payment... -
When will the 2nd BBL arrive, if the customer chooses to add this to their Trade Up order?
Currently, the 2nd TM7 bowls for this offer are expected to be dispatched in June 2026. -
If my customer changes their mind after sending their Thermomix back, can they cancel?
We cannot return your customer’s Thermomix® if they have already sent it back. However, if they have not sent it...