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  4. I am on a voucher/trial and trying to secure the price by adding my payment details. The Cookidoo® website says I will be charged immediately, but you are saying I won’t be. Which is it?

I am on a voucher/trial and trying to secure the price by adding my payment details. The Cookidoo® website says I will be charged immediately, but you are saying I won’t be. Which is it?

Sorry for the confusion – this is a systems error on the Vorwerk managed Cookidoo® site. We are aware of it and Vorwerk is working on the correction. Please confirm with your customer that their first payment will only commence at the end of their voucher or trial expiration date. They can find this under ‘Membership’ in their Account.
Updated on July 2, 2024

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