Will Consultants automatically be changed over to Cookidoo 3.0?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
Cookidoo 3.0
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Can Consultants remain on the Cookidoo 2.0 platform?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
Can we import recipes from other sites to Cookidoo 3.0?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
Using Cookidoo 3.0 features can you create & modify recipes on the TM6 itself?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
Are TM5 & TM31 customers able to access the features of Cookidoo 3.0?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
When do existing Customers need to decide whether or not to change over to Cookidoo 3.0?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
How long will Cookidoo 2.0 remain available?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
How long is the Cookidoo 3.0 trial period?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
When will my customers get the software update for Cookidoo 3.0?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
After the trial period, if my customer has opted to go with 3.0 and their subscription expires, will they regain access to their Created Recipes once they have renewed their subscription?
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Can I add some else’s recipes to my Cookidoo Created Recipes? (Eg Skinny Mixers, Jamie Oliver)
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
How much is Cookidoo increasing by?
The Cookidoo 3.0 subscription is increasing to AUD$89 per year for new subscribers only -
If my Customer is already subscribed to Cookidoo are they impacted?
Customers who have already have a paid subscription to Cookidoo 3.0 are not impacted. NOTE: a subscription is only considered... -
How is the trial period changing?
From 29 July, new customers purchasing a TM6 will receive a 3 month free subscription to Cookidoo 3.0. -
If my Customer purchases on 29 July, will they receive the 6 month or 3 month trial period?
If the purchase on 29 July, the change will have already come into effect and therefore they will have access... -
Will the Cookidoo Voucher remain as a host reward option?
The Cookidoo 12 month Voucher will be offered at Tier 1 for $25, and Tier 2 for free. -
We recently earned Cookidoo Vouchers as incentives. Are these still valid?
Yes, any Cookidoo vouchers issued are not impacted by this change. However, please ensure you have entered your payment details... -
Will the Cookidoo trial period with Cook-Key also reduce?
Yes, it will be 3 months from 29 July. -
I earn a voucher for my Cookidoo® every year. Do I need to do anything?
Even if you have an active Cookidoo® subscription via a trial or a voucher, you may not have set up... -
What happens if I/my customer is eligible for a Cookidoo voucher Host Reward prior to 29th July, but only claims it after 29th July, and is charged at the higher price?
Please reach out to Customer Service. -
What happens if my customer purchases before 21 July but their Thermomix doesn’t arrive in time for them to lock in their 6-month trial?
Your customer can lock in the $69 Cookidoo® subscription price as early as they choose to. They do not need... -
How long have I locked in the price for?
If you have an existing Cookidoo(R) subscription and have enabled autorenewal of your subscription with up-to-date payment details, the price... -
I am on a voucher/trial and trying to secure the price by adding my payment details. The Cookidoo® website says I will be charged immediately, but you are saying I won’t be. Which is it?
Sorry for the confusion – this is a systems error on the Vorwerk managed Cookidoo® site. We are aware of... -
What happens if I cancel my Cookidoo subscription?
If you cancel your subscription and reactivate on or after 29th July you will be charged the increased price of... -
I am currently on a free trial and would like to continue my Cookidoo® subscription at the old price. Do I have to start paying now?
You can start your Cookidoo® subscription at any point in time before the price increase on 29th July to make... -
Why is the price of Cookidoo® increasing?
Due to rising costs, Vorwerk have announced a global price increase for new Cookidoo® subscriptions. On July 29th, the price... -
How do I know what version of Cookidoo® I have?
Log into your Cookidoo® account and click on My Recipes. If you can see Created Recipes, you have a Cookidoo®... -
When can I share this information with my customers?
After 10am AWST on 3 July 2024. -
What if my customer orders on Quick Order and the Thermomix® is therefore delivered to me?
If your customer orders on Quick Order before 21 July, please prioritise contacting them immediately upon receiving the Thermomix® TM6,...