What happens if a friend who receives the referral lead already has a Consultant they’ve been working with? The referral lead process allows for a Consultant to be selected if the new customer wishes to purchase through someone...
Will Ambassadors still receive a referral payment? From 5th December, Ambassador referral payments will be replaced with the referral program. Ambassadors referring customers will receive a $50...
Can a customer get both Host Rewards and a Referral voucher? No, if a referral voucher has been issued the Opportunity cannot also be used for a Host Reward.
How long will it take for a customer to receive their voucher once their friend has purchased? It may take up to 3 business days for a referral voucher to be sent after a sale has been...
What do I do if my Customer recommended the Thermomix® to a friend who purchased, but the friend did not use the referral link to generate the lead. Referral rewards are only available for sales resulting from a referral lead generated through a customer’s referral link.
Can I promote the referral offer on social media? Referrals are intended as a reactive customer tool, not a proactive sales acquisition tool. For this reason, there are no...
Can my customer share their link on social media? Customers can share their referral link via text, email or socials.