What if I don’t achieve the sales required on the EARN program? Do I have to pay the balance?
You will be advised of your options at the end of the incentive period.
Thermomix TM6
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Can the TM6 spatula be used with the TM31?
Yes, the TM6 spatula can be used with the TM31. -
Will the TM6 connect to mobile hotspots?
The TM6 WiFi or bluetooth connection will enable the TM6 to connect to mobile hotspots. -
Are all the plastic parts of the TM6 that have contact with food BPA-free?
Yes, all the plastic parts of the TM6 that have contact with food are BPA-free. -
When I try and log into my Cookidoo account on my TM6 I receive a service code error C650. What should I do?
Check your language and country setting. The language should be set to English (Australia) or English (New Zealand) and the... -
What is the current Ambassador reactivation fee?
An Ambassador can start as a new CL if they have been out of the business for 6+ months. If... -
How long do Consultants who sign up under the EARN program have to start their business?
A Consultant who signs up under the EARN program must have a start date within 30 days of signing their... -
When a guided cooking recipe is using high heat, can I vary the ingredients to suit my liking?
It is important to use only ingredients listed in the recipe and prepare them exactly as the recipe says. A... -
Why does the message on my TM6 display screen, request that I scrape the bottom of the bowl whilst cooking with high temperature recipes?
When a recipe asks you to scrape the bowl, make sure you get right to the bottom and release the... -
I gave my TM6 to my friend to use, but I didn’t log out of my Cookidoo account first. She’s got her own Cookidoo account so why can’t she log in on her TM6?
Make sure if you give your TM6 to someone else that you log out of your Cookidoo account and also unlink... -
If I’m offline and not connected to Cookidoo, and I do a factory reset of my TM6, will I still be able to log in to Cookidoo on my TM6 with my log-in credentials?
Yes you will be able to log back into Cookidoo on your TM6 using the same log-in credentials. If you... -
I’m a Consultant and forgot to log out of my Cookidoo account before using a different TM6. What should I do?
Log on to your Cookidoo account and unlink the device (TM6) from your Cookidoo account. You can then add the new... -
My friend is going to lend me her TM6 and I already have my own Cookidoo account. What do I need to do?
Before your friend gives you their TM6, make sure they first log out of Cookidoo on their TM6 and also unlink... -
When cooking with my TM6 using High Temperature mode, I’ve noticed caramelisation occuring at the bottom of my bowl. Should this be happening?
Yes. Chefs and recipe developers know that when cooking at high temperatures the deeper and darker the caramelisation, the more... -
How do I unlink a Thermomix (TM6) from Cookidoo?
There are two options available to you: Option 1 – from the Thermomix – the Thermomix is connected to Cookidoo... -
How do I use the Thicken mode on my TM6?
Place all the required ingredients into the TM6 mixing bowl. On the screen of your TM6, click on the Thicken... -
Can I access the Thicken mode on my TM5?
No, the Thicken mode is only available on the TM6 but you can still use guided or manual cooking on... -
How do I use the Rice Cooker mode on my TM6?
Place between 200g-500g of long grain rice or bulgur with double the amount of water then add ½-1 Tablespoon of... -
Can I only cook rice using the Rice Cooker mode?
As well as rice you can also cook grains like millet, bulgur or spelt in the mixing bowl. For the... -
Can I make my custard at a Cooking Experience using Thicken mode?
The Custard in the Cooking Experience usually takes 7 minutes. The same ingredients work using the Thicken Mode but it... -
Are all TM6 parts European or are there parts of the Thermomix made in Asia?
All plastic parts of the Thermomix, as well as the motor and bowl are all produced and assembled in Europe. ... -
I want to change my mind on the survey response given at the close of my Loan & Earn program. What do I do?
It is not possible to return to the survey and re-submit your answer. Please raise a case in The Hub... -
My Consultant didn’t receive their survey at the close of their Loan & Earn Program (5 days after their 60DP end date). What do they do?
Please check your junk mail as a first port of call. If it’s not there, raise a case in The... -
Will I / my customers be able to buy TM6 in the future?
Never say never but for now, TM6 sales will end on June 2nd to make way for the TM7.