TM6 Measuring Cup Safety Notification

What should I tell my customers?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
What should I do if I have sold MCs to customers and have no record of them?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
How are we informing NDIS customers who might be recorded with us under someone else’s ownership?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
Do I need to change my recipes on Recipe Community?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
I’ve produced my own recipe resources. Do I need to adapt those?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
What should I do about videos I’ve shared showing the MC in place above 95 degrees?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
What should I do about any customer resources I have on how to use the Thermomix®?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
Will we have a reduced price on the simmering basket to assist customers who might need to purchase a new one?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
My customer is really unhappy.

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
What should I do if my customer tells me they’ve been injured using their Thermomix®?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
My customer wants more specific details than I can give. What do I do?

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
I’m worried about calling my customers. They might think their Thermomix® is dangerous.

Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...