I want to change my mind on the survey response given at the close of my Loan & Earn program. What do I do?
It is not possible to return to the survey and re-submit your answer. Please raise a case in The Hub...
TM7
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My Consultant didn’t receive their survey at the close of their Loan & Earn Program (5 days after their 60DP end date). What do they do?
Please check your junk mail as a first port of call. If it’s not there, raise a case in The... -
What should I do if I have an Error On Arrival (EOA) TM7?
First follow the troubleshooting steps provided on the TM7 tab on Unleashed. If the issue continues, please raise an EOA... -
Will I be able to adapt my favourite Thermomix recipes to TM7?
Most Thermomix® recipes can be directly used or easily adapted for the TM7. Use the Created Recipes functionality on Cookidoo®... -
Will the TM5 collections work on my new TM7?
Like TM6, most TM5 recipes are compatible with TM7, with some exceptions and adjustments needed due to new hardware features. -
Can TM31 collections be used on my new TM7?
TM31 recipes will require manual mode adjustments on the TM7, and while adaptable, they reflect older hardware capabilities. -
What bowl colours will be available for promotional offers?
The TM7 bowl is currently only available in black, aligned with customer demand. -
Why might cooking instructions vary by TM model?
Recipes are tailored to match the specific functionality and hardware of each Thermomix® model. Recipe method differences accommodate the unique... -
How do I activate the Demo Mode on my TM7?
To activate the Demo Mode, press 5 seconds on the lower left corner to activate the Demo Menu. -
How can I exit the Demo Mode on my TM7?
To exit the Demo Mode, scroll to the end of the display menu and select ‘End Demo.’ -
How does the new Varoma® affect cooking capacity compared to the TM6?
Yes, the new Varoma® has a slightly larger volume due to its rectangular shape, offering up to 45% increased capacity... -
If a customer wants to purchase a TM6 after seeing a TM6 demo in the past after the launch of TM7, what are their options?
The TM6 is no-longer on sale. Offer your customer a TM7 Demo to see the new model in action. -
How do I get the Manifesto recipes onto my TM7?
• Connect your TM7 to wifi • The 201 recipes of the AU/NZ complete Manifesto collection should automatically download to... -
Why do the Manifesto recipes not appear in the separate collections when downloaded on my TM7?
The Manifesto recipes will appear as one complete collection of 201 recipes when downloaded onto your TM7. To view them... -
I have more than the 200 Manifesto recipes appearing in my ‘downloaded recipes’ through the search function of my TM7, but can only access the Manifesto recipes offline.
Apologies for the inconvenience. We are aware of this issue and have reported it to Vorwerk. -
Will there be an offline demo?
Yes! We are finalising this currently and will update via Unleashed when it is live. -
Can I access Cookidoo® recipes without Wi-Fi?
Yes, you can. Your 200 Manifesto recipes are automatically downloaded to your TM7, ready to cook offline. To access other... -
Is the TM7 designed for smart home integration at launch?
TM7 is equipped with Wi-Fi and Bluetooth® controllers and already seamlessly integrates with our Sensor. Together with our Cookidoo® apps ...