Vorwerk Acquisition

Is there any change to our commission structure?

No changes have been made to Australian commission structure. While changes may occur in the future, no immediate amendments are...
Will we still get the same incentives?

Incentives form an important part of our recognition structure. We will continue to offer exciting opportunities to earn rewarding incentives.
How are customers being told about Vorwerk’s acquisition?

We will be communicating with our customer database via email to advise them of the acquisition. Both The Mix and...
Will a customer’s warranty continue with Vorwerk?

Yes, there is no impact to customer warranties.
My customer still needs to pay their Easy 3 payments – does anything change

There is no change to Easy 3 payment structures.
Have our direct debit details changed?

The Australian bank account details remain the same. The New Zealand bank account details will change and will be shared...
Who will replace Grace & Bianca?

Vorwerk will appoint Philipp Grundler as General Manager, with Joanna Caroll as Finance Director.
Will I still have the same BDM?

Yes, there are no changes to our field leadership structure.
Do we need to re-sign our Consultancy Agreement?

There is no need for Australian consultants to re-sign their Consultancy Agreement as Vorwerk have acquired The Mix company entity...
Will outstanding commercial or NDIS quotes still be able to proceed?

Vorwerk has acquired the business in totality and will honour all existing quotes.
Will we still use The Hub and Unleashed?

There will be no changes to our systems in the immediate future. As part of the transition, we will review...
Will we still sell Kobold products?

Yes, Vorwerk has acquired the business in totality including Thermomix®, Kobold and TheMix Shop.
Is TheMix Shop included in the sale? Will it continue to operate?

Yes, Vorwerk has acquired the business in totality including Thermomix®, Kobold and TheMix Shop.
Will the price of the Thermomix change?

While changes may occur in the future, no immediate amendments are planned.
Are there any changes to the in-house team?

While ownership is changing, our in-house team will remain in place. Beyond making changes to reporting lines to allow for...
Will we continue our partnership with OzHarvest and KiwiHarvest?

Yes, Vorwerk is committed to continuing our partnership with OzHarvest and KiwiHarvest throughout 2024.