When I register my TM6 appliance to my Cookidoo account can I do that online or directly on the screen of my TM6?
You will need to register your Cookidoo account on the screen of your TM6 which will link the serial number...
- Home
- Cookidoo
-
-
Do I have to register my Cookidoo account online or can I do it directly on the screen of my TM6?
If you are registering your Cookidoo account for the first time, you will need to register online via the Cookidoo... -
With the registration process, is the serial number built into the TM6 or does it need to be manually entered?
The serial number of the TM6 is automatically added to your Cookidoo profile when you log into Cookidoo from a... -
When I try and log into my Cookidoo account on my TM6 I receive a service code error C650. What should I do?
Check your language and country setting. The language should be set to English (Australia) or English (New Zealand) and the... -
Can I add some else’s recipes to my Cookidoo Created Recipes? (Eg Skinny Mixers, Jamie Oliver)
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
How much is Cookidoo increasing by?
The Cookidoo 3.0 subscription is increasing to AUD$89 per year for new subscribers only -
If my Customer is already subscribed to Cookidoo are they impacted?
Customers who have already have a paid subscription to Cookidoo 3.0 are not impacted. NOTE: a subscription is only considered... -
How is the trial period changing?
From 29 July, new customers purchasing a TM6 will receive a 3 month free subscription to Cookidoo 3.0. -
If my Customer purchases on 29 July, will they receive the 6 month or 3 month trial period?
If the purchase on 29 July, the change will have already come into effect and therefore they will have access... -
Will the Cookidoo Voucher remain as a host reward option?
The Cookidoo 12 month Voucher will be offered at Tier 1 for $25, and Tier 2 for free. -
We recently earned Cookidoo Vouchers as incentives. Are these still valid?
Yes, any Cookidoo vouchers issued are not impacted by this change. However, please ensure you have entered your payment details... -
Will the Cookidoo trial period with Cook-Key also reduce?
Yes, it will be 3 months from 29 July. -
I earn a voucher for my Cookidoo® every year. Do I need to do anything?
Even if you have an active Cookidoo® subscription via a trial or a voucher, you may not have set up... -
What happens if I/my customer is eligible for a Cookidoo voucher Host Reward prior to 29th July, but only claims it after 29th July, and is charged at the higher price?
Please reach out to Customer Service. -
What happens if my customer purchases before 21 July but their Thermomix doesn’t arrive in time for them to lock in their 6-month trial?
Your customer can lock in the $69 Cookidoo® subscription price as early as they choose to. They do not need... -
How long have I locked in the price for?
If you have an existing Cookidoo(R) subscription and have enabled autorenewal of your subscription with up-to-date payment details, the price... -
I am on a voucher/trial and trying to secure the price by adding my payment details. The Cookidoo® website says I will be charged immediately, but you are saying I won’t be. Which is it?
Sorry for the confusion – this is a systems error on the Vorwerk managed Cookidoo® site. We are aware of... -
What happens if I cancel my Cookidoo subscription?
If you cancel your subscription and reactivate on or after 29th July you will be charged the increased price of... -
I am currently on a free trial and would like to continue my Cookidoo® subscription at the old price. Do I have to start paying now?
You can start your Cookidoo® subscription at any point in time before the price increase on 29th July to make... -
Why is the price of Cookidoo® increasing?
Due to rising costs, Vorwerk have announced a global price increase for new Cookidoo® subscriptions. On July 29th, the price... -
How do I know what version of Cookidoo® I have?
Log into your Cookidoo® account and click on My Recipes. If you can see Created Recipes, you have a Cookidoo®... -
When can I share this information with my customers?
After 10am AWST on 3 July 2024. -
What if my customer orders on Quick Order and the Thermomix® is therefore delivered to me?
If your customer orders on Quick Order before 21 July, please prioritise contacting them immediately upon receiving the Thermomix® TM6,...