Are TM5 & TM31 customers able to access the features of Cookidoo 3.0?
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
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Can I add some else’s recipes to my Cookidoo Created Recipes? (Eg Skinny Mixers, Jamie Oliver)
Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing... -
How much is Cookidoo increasing by?
The Cookidoo 3.0 subscription is increasing to AUD$89 per year for new subscribers only -
If my Customer is already subscribed to Cookidoo are they impacted?
Customers who have already have a paid subscription to Cookidoo 3.0 are not impacted. NOTE: a subscription is only considered... -
How is the trial period changing?
From 29 July, new customers purchasing a TM6 will receive a 3 month free subscription to Cookidoo 3.0. -
If my Customer purchases on 29 July, will they receive the 6 month or 3 month trial period?
If the purchase on 29 July, the change will have already come into effect and therefore they will have access... -
We recently earned Cookidoo Vouchers as incentives. Are these still valid?
Yes, any Cookidoo vouchers issued are not impacted by this change. However, please ensure you have entered your payment details... -
Will the Cookidoo trial period with Cook-Key also reduce?
Yes, it will be 3 months from 29 July 2024 -
I earn a voucher for my Cookidoo® every year. Do I need to do anything?
Even if you have an active Cookidoo® subscription via a trial or a voucher, you may not have set up... -
What happens if my customer purchases before 21 July but their Thermomix doesn’t arrive in time for them to lock in their 6-month trial?
Your customer can lock in the $69 Cookidoo® subscription price as early as they choose to. They do not need... -
How long have I locked in the price for?
If you have an existing Cookidoo(R) subscription and have enabled autorenewal of your subscription with up-to-date payment details, the price... -
I am on a voucher/trial and trying to secure the price by adding my payment details. The Cookidoo® website says I will be charged immediately, but you are saying I won’t be. Which is it?
Sorry for the confusion – this is a systems error on the Vorwerk managed Cookidoo® site. We are aware of... -
What happens if I cancel my Cookidoo subscription?
If you cancel your subscription and reactivate on or after 29th July you will be charged the increased price of... -
I am currently on a free trial and would like to continue my Cookidoo® subscription at the old price. Do I have to start paying now?
You can start your Cookidoo® subscription at any point in time before the price increase on 29th July to make... -
Why is the price of Cookidoo® increasing?
Due to rising costs, Vorwerk have announced a global price increase for new Cookidoo® subscriptions. On July 29th, the price... -
How do I know what version of Cookidoo® I have?
Log into your Cookidoo® account and click on My Recipes. If you can see Created Recipes, you have a Cookidoo®... -
When can I share this information with my customers?
After 10am AWST on 3 July 2024. -
What if my customer orders on Quick Order and the Thermomix® is therefore delivered to me?
If your customer orders on Quick Order before 21 July, please prioritise contacting them immediately upon receiving the Thermomix® TM6,... -
Can I access Cookidoo® recipes without Wi-Fi?
Yes, you can. Your 200 Manifesto recipes are automatically downloaded to your TM7, ready to cook offline. To access other... -
How can I transfer a recipe from my smartphone to my Thermomix® TM7?
With Thermomix® Software Release 1.2 or later, you can easily send a recipe from your smartphone directly to your TM7.... -
What technology does the recipe handover use?
The recipe handover uses a combination of Bluetooth® and internet connectivity. Bluetooth® is used to detect if your TM7 is... -
Do I need to set up anything on my TM7 to enable recipe transfer?
After updating your TM7 to Software Release 1.2 or later, your device is ready to receive recipes – no additional... -
What are the main benefits of the new recipe handover feature?
Save time with 1-click transfer No need to interact with the Thermomix® machine More fluid and efficient cooking workflow Shows... -
What is recipe handover and how does it work?
Recipe Handover allows you to instantly send a recipe from your smartphone to your Thermomix® TM7 with just one tap,... -
Do I need to pair my smartphone with my TM7 for recipe handover to work?
No manual pairing is needed. If Bluetooth® is enabled and your smartphone is near the TM7, the system will automatically... -
Can I transfer a recipe to a TM7 which is linked to another Cookidoo account?
It is possible to enable this feature in “Settings > Remote Access > “Who is allowed to handover recipes? Everyone... -
What is Remote Monitoring (RMI) and how does it work?
Remote Monitoring (RMI) allows you to monitor long-running cooking activities (three minutes or longer) on your Thermomix® TM7 from your... -
How do I check the status of my Thermomix® cooking activity remotely?
You can check the status of your Thermomix® TM7’s cooking activity from your smartphone by using the Cookidoo® app. The... -
Where can I find the cooking status in the Cookidoo® App?
Look for the red badge on your profile in the “For You” page. Open your profile and from there, navigate... -
Can I control cooking remotely or only monitor it?
You can view and monitor the cooking process on your TM7 using your smartphone, but you cannot control or change...