My customer bought and logged into my TM7 prior to 16 March, but I haven’t activated the free trial yet. Can I still get this offer? Yes, as long as they’ve logged into Cookidoo® on your TM7 prior to 16 March, and have a message appearing...
Where can my customer find info about this? Our website will be updated from 9am AWST 24 February on the Cookidoo page, the TM7 product page, the TM7...
What language do I need to use when talking about the 3-month trial from 16 March? It is important to stress this is a “free trial” not a “free subscription” and for eligible new customers in...
What counts as previously having held a paid subscription? Anyone who has held a previous or active auto-renewal subscription with any version of Cookidoo®. This includes those customers who...
When will the online order functionality on Cookidoo® end? As of 31 March 2026, there will no longer be online ordering available on Cookidoo®.
Why is online ordering not available on Cookidoo® anymore? As of 31 March 2026, the online ordering capability on Cookidoo® was discontinued, due to the third party provider of...
Will the functionality return? Currently, we have no news to share on this. Should this change, we will be sure to let you know...
Does the Shopping list functionality still work? Yes, all other functionality in Cookidoo®, such as creating, managing, and exporting shopping lists remains unchanged.
Will my Trade Up customer receive the 3-month Cookidoo trial with TM7 purchase? This will depend on whether your customer is classified as an ‘existing customer’ of Cookidoo. If your Trade Up customer...