Can TheMix Shop discount vouchers be redeemed against Host Rewards? Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
How long will the delivery discount vouchers to TheMix Shop last? Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing...
Will a customer that signs up at one of my Cooking Experiences and purchases their TM6 receive points for their TM6 purchase? Customers earn points for purchases they make via TheMix Shop. Certain products, including TM6 machines are excluded from earning points...
If my customer signed up for the Rewards with Thermomix promotion in NZ, can they now join the MyMix Rewards program and receive another welome voucher? Yes. The Rewards with Thermomix promotion was a separate offer and members of that promotion may now sign up to...
Is there a way I can see which of my customers in NZ signed up for Rewards with Thermomix promotion, so I can now let them know that MyMix Rewards is available? Yes, NZ consultants can view their customers via the “Loyalty POC Customers” Accounts Record list view available in The Hub. ...
How can I see which Customers have signed up for the promotion? You can view whether a customer has signed up via their Account record. In addition, you can see a list...
Can customers redeem multiple vouchers at once? Our system only allows for one voucher to be redeemed at any time.
If my customer had a large order recently will we go back and provide points for that order? Customers will start accruing points only once they have joined MyMix Rewards. Points are not backdated for past orders.