Support Central

A Consultant who signs up under the EARN program must have a start date within 30 days of signing their...

No, a 60 day program start and end date cannot be changed. CLs who complete their program before 15 Jan...

No, a 60 day program start and end date cannot be changed. However, if their end date is after 15...

If their 60 day program end date is after 15 Jan, this will happen automatically after they achieve their 3rd...

CLs with a 60 day program end date after 15 Jan will automatically be swapped over to Earn 3, once...

They will be automatically moved to the Earn 6 program.

Yes, as long as the Consultant’s start date is after 15th Jan.  The CL or TL must email support@thermomix.com.au by...

If their start date is after 15 Jan 2025, they can request to swap to the Earn 3 program once...

Yes, after the close of their super 60 day program, new CLs in this promotion will move into their Booster...

New CLs under the Earn 3 program must have completed their Build you business training and have 5 demo bookings...

Yes, as long as their ambassador status is a minimum 6 months.

Consultants are sent a final reconciliation and invoice for any balance owing, at the conclusion of their Earn program.  This...

There is no deposit required with our ‘Come join the fun’ offer, available to new Consultants starting their business between...

With our “Come join the fun” program new Consultants starting their business between 4 March and 30 April are able...

Commissions are paid for sales closed outside of the Loan & Earn promotion.  Refer to recruitment promotion T&Cs for further...

Our ‘Come join the fun’ program for new Consultants is for new Consultants, starting their business between 4 March and...

Our promotions are subject to change and terms and conditions. The ‘Come join the fun’ program is the current offer...

Yes, earning opportunities for both the TM6 and TM7 are included in our ‘Come join the fun’ program. Chat to...

The Loan and Earn 3 offer is only available for new Consultants who sign their CAF after 27 Feb 2025...

Each sale you close under the Loan and Earn 3 program provides you with the opportunity to purchase the TM6...

The Loan and earn 3 offer is a very attractive opportunity and we are unable to include the GWP with...

Please reach out to Helpful Harries with a case. Case Type: Enquiry Case Reason: Helpful Harry Subject: Re-send CAF –...

STLs, TLs and CLs who do not close 4 sales in the campaign period will have the opportunity to buy...

Yes, pre-sales contribute to the incentive once they have been closed.

Yes, you will also earn full commission on your sales in this campaign period.

You will receive it after the end of the campaign period (if achieved). Keep pushing!

No, the first 3 sales in your Earn 3 60DP are excluded from this promotion.

Earned TM7s will be dispatched to any participants unable to attend their Transition Training in person after they have attended...

The $1000 Elevate Bonus is available to Consultants only. It will be calculated and paid at the end of April,...

It is not possible to return to the survey and re-submit your answer. Please raise a case in The Hub...