Support Central

9am AWST Tuesday 25 November – 11.59pm AWST Wednesday 17 December 2025.

When you checkout, choose Zip as your payment method and you will be taken to their website to sign into...

You can visit our website at thermomix.com.au/pages/36-months-interest-free or sign up at time of purchase at Thermomix checkout.

Repayments are automatically direct debited from the payment method that you added when you created the account. You can change...

A $9.95 monthly account fee applies which is waived if you have nothing owing for AU.

No establishment fee for AU Thermomix® customers when they apply for a credit limit via the links on our website...

Once you’re approved, Zip will confirm your account credit limit between $1,000 – $6,000. You may be eligible for a...

What is the minimum transaction amount I can check out with Zip Money with?

Yes, you can use Zip Money for purchases up to $6,000 depending on pre-approval and credit limit. This information can...

Zip Money is for purchases up to $6,000* (*Depending on credit limit), and Zip Pay is only for purchases up...

Yes, 36MIF has a minimum spend of $1,899 to access to offer.

Minimum monthly repayments vary according to credit limit.

Yes

Any purchase amount outstanding at the expiry of the interest free period will be charged at the standard variable interest...

You must list the full terms and conditions in full (copy and paste the below)as well as only using approved...

Yes, this is part of the learning in a Consultant onboarding journey. If you haven’t already, please ensure you complete...

We are using the Long Term Finance Option available with Q Card and Q Mastercard. T&Cs and fees apply. Please...

For customers without an existing Q Card account, step 1 is to apply via the link on our website (www.thermomix.co.nz/pages/qcard)...

Existing Q Card or Q Mastercard customers don’t need to re-apply for finance with Q Card. Instead, they provide you,...

Yes, you can. Your customer can contact you as their your Consultant to place their order. Please note, the customer...

Please make sure you include the below information in your case when submitting the order. Consultant Name: Customer Name: Customer...

Our team is currently working on integrating Q Card into our systems. We will keep you updated as to progress....

We will have an updated Payment Options Flyer ready for go live on 17 March.

Q Card / Q Mastercard will be an available finance option for NZ customers from 9am AWST 17 March.

As their Consultant, you can add additional accessories to your customer’s order on their behalf, provided it is within their...

Once your customer’s finance has been approved, we will endeavour to process their order within three business days. Once their...

This finance option is not available for Kobold at this current time.

Q Card is the older product, while Q Mastercard is the newer option which is available to new applications. Customers...

Customers should make sure they have enough available credit before lodging their order. If the order is declined during processing...

When sharing this offer in a written context, this short wording must be featured in direct reference to the 24-months...