How long will the TM6 receive software updates?
We guarantee TM6 updates for at least 5 years after the last sale of the model. Feature updates on Cookidoo®...
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Will there be a new Cutter with TM7 or will the Cutter from the TM6 fit?
There will be a new Thermomix Cutter+ available that matches the TM7’s specifications. The Cutter from the TM5/TM6 is not... -
Why is there no longer a removable measuring cup?
The lid is designed to work without any measuring cup while guaranteeing all functions. The lid cap must be placed... -
How long will TM6 units be required for cooking classes after the TM7 launch?
TM6 will continue to be the only Thermomix model used in demonstrations and cooking classes through to July 2025. -
How can I explain to a customer or hostess, who purchased an item three weeks before the launch of a new model and is unable to upgrade, that I was unaware of the launch date?
Reassure your customer the global announcement of TM7, which included the onboarding of all Thermomix Consultants worldwide, was made on... -
I recently earned a TM6; do I need to qualify again to receive a TM7?
Existing Consultants who started their business prior to 25 February 2025, will have the opportunity to earn their TM7 with... -
Now that we are introducing a new model, I’d like to level up to a team leader. What should I do?
That’s great! Speak to your Team Leader about the opportunities available to you. -
Are there any changes in how we sell the TM, such as selling online in the future?
At this stage, TM7 pre-orders will be available only through Consultants, not on the website. -
How long is the warranty period for the TM7?
The TM7 comes with a 2-year warranty for the main appliance. -
What if a customer keeps their TM6 and now also wants to buy a TM7, is there an option for a discount?
We don’t discount the Thermomix®. The best way for your customer to receive a TM7 without purchasing at full price... -
Will TM6 continue to receive software updates?
TM6 will receive updates for at least five years post-sale, ensuring continued functionality and security. -
What’s the price of the new TM7?
The Thermomix® TM7 will be available to purchase at $2,649 AU and $2,849 NZ. This price includes the base, mixing... -
Where can I / my customers see or try the TM7 before buying?
Currently, Thermomix® product demos are only available for TM6. From April when Pre-sales become available, our Thermomix® Consultants will have... -
Can I finance the TM7 purchase through monthly payments?
TM7 pre-sales will be available from April and will require full up-front payment of the purchase price. Dispatch is expected... -
Is there a trade-in program for upgrading from TM6 to TM7?
We run Trade Up opportunities from time to time. There isn’t currently a Trade Up opportunity for TM7. Stay in... -
How will my personal information be used by the company?
Your personal data is treated with strict confidentiality and used primarily to enhance your user experience and improve service delivery.... -
What is the rationale for launching a new Thermomix® model now?
At Vorwerk, part of our commitment to innovation and continuous improvement is that we are continually working on technology to... -
What is the difference between Thermomix® TM6 and Thermomix® TM7?
TM7 is the next level in the evolution of Thermomix®. If you have specific questions, you can reach out to... -
What payment methods are accepted for TM7?
Thermomix® TM7 pre-sales will require full up-front payment of the purchase price via credit or debit card, or via PayPal. -
What is the capacity of the new Thermomix®?
The TM7 mixing bowl has a maximum capacity of 2.2L, plus the capacity of the Varoma steaming attachment. -
Which accessories are compatible?
New accessories have also been designed to complement the new hardware of the TM7. Thermomix® Sensor and Blade Cover &... -
How many recipes will be built in?
There will be 200 recipes built-in to the TM7 as the “Manifest Collection” for effortless guided cooking. The recipes are... -
Will TM7 have a gift with purchase or bundle?
At this stage, the TM7 will not be sold with a purchase bundle or gift with purchase. Only TM6 will... -
Will TM7 be sold online?
Not at this stage. TM7 pre-orders will be sold exclusively through our Thermomix® Consultants (Quick Order and Buy Button). -
Is TM7 available in other countries?
The announcement of the new model was made on the same date globally. Due to anticipated high global demand, the... -
Why are Consultants still demonstrating the TM6 if there’s a new model coming?
The TM6 is currently available for immediate delivery (while stock lasts) and comes alongside our current gift with purchase offer.... -
How will I know if my customers from 1 Feb have decided to keep their TM6 or not?
Your customers who have a choice to keep or cancel their TM6 order will be visible to you in The... -
I started my business before 13 Feb, what choice do I have?
Please chat to your leader about the best next steps for your Thermomix Consultancy and the opportunities ahead. There’s no... -
What do I say to my customers who bought in January?
Customers who received their TM6 in January are no longer in their cooling off period. It’s important to help customers... -
My customer bought between 1 – 14 Feb. What options do they have?
Their TM6 is still within in the cooling off period so your customers will have received an email providing them...