Will customers still receive their discount voucher at the delivery briefing?
No, after the launch of MyMix Rewards the delivery event discount voucher offers will be removed. Instead we will be...
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My customer booked their delivery event in before MyMix Rewards was launched and thought they would be receiving the discount voucher. Can they still get it?
No, after the launch of MyMix Rewards the delivery event discount voucher offers will be removed. Delivery Event surveys completed... -
Do any exclusions apply to the Vouchers issued?
Vouchers cannot be redeemed on Thermomix® TM6, Host Rewards, Gift Cards, Cooking Classes, Limited Time Offer (LTO) products, shipping and... -
How long are Vouchers valid?
The $15 Welcome Gift voucher, the $10 Rewards Voucher and the $10 Birthday Voucher are all valid for 90 days... -
Can customers redeem multiple vouchers at once?
Our system only allows for one voucher to be redeemed at any time. -
Can customers save their points for a higher value voucher?
Vouchers are automatically issued after 150 points have been accumulated. -
Can a customer use their MyMix Reward voucher in conjunction with any other voucher?
Our system only allows for one voucher to be redeemed at any time.