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  3. If my customer changes their mind after sending their Thermomix back, can they cancel?

If my customer changes their mind after sending their Thermomix back, can they cancel?

We cannot return your customer’s Thermomix® if they have already sent it back. However, if they have not sent it back, they are free to cancel within the 10-day cooling off period, as per standard Thermomix transactions.
Updated on March 20, 2026

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