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  2. My Customers Thermomix is currently at the Service Centre, can they choose to Trade Up rather than repair?

My Customers Thermomix is currently at the Service Centre, can they choose to Trade Up rather than repair?

Your Customer is free to choose to trade up. If the service of their Thermomix has commenced, they will be required to pay the service fee before the Thermomix is released to them. After which point, they are free to access this Trade Up offer.
Updated on October 28, 2025

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