How can my customer determine whether they are eligible for the free trial with TM7 purchase? Log into to Cookidoo and navigate to Account Information. If your membership type is “Regular”, they are not eligible for...
My customer had a Cookidoo 1-month free trials some time ago but I did not sign up to an auto-renewal membership. Do they get the free trial? Yes, they will as they have never had a paid subscription.
My customer bought 2 TM7s, will they get 2 x 3-month trials? Each customer will receive one 3-month trial, regardless of how many TM7s they buy.
How will the refrubished TM6 be advertised? Our Marketing Team is working on a highly targeted paid media campaign to specifically target people who periodically purchase second-hand...
What is included with the refurbished TM6? The TM6 is fully refurbished with a brand new bowl and includes a 1-year warranty. There is no Cookidoo® trial...
How many refurbished TM6 are available? We currently have around 200 available. We continually refurbish TM6s however we foresee the total number always sitting at around...
Why are we selling older model Thermomix(R)? This is part of a global Vorwerk initiative in line with our ongoing commitment to sustainability. Offering refurbished older models...
Do I have to do a TM6 Demo? No, we do not ask that you do any TM6 Demos. We only demo our most recent model Thermomix(R) and...
Will the TM6 count to my sales for incentives if I’m the selected Consultant? No, the TM6 does not count as a closed sale for commissions or incentives.
Do I get commission on refurbished TM6 sales? TM7 remains our focus and only TM7 is to be demonstrated and sold by our Consultants and Team Leaders. Refurbished...