How does the return process work? You will issue one of three Quick Order links to your customer, based on which model Thermomix they have. After...
My Customers Thermomix is currently at the Service Centre, can they choose to Trade Up rather than repair? Your Customer is free to choose to trade up. If the service of their Thermomix has commenced, they will be...
My customer has a previous model spare BBL. Do they need to return it? The second Bowl, Blade and Lid set doesn’t need to be returned. Please remind your customers that Thermomix® Bowls, Blades...
What happens to the returned Thermomixes? Returned Thermomixes will be refurbished and repurposed or recycled. We reserve the right to on-sell any refurbished Thermomixes.
Do Trade Up sales count towards my sales commission bonuses? Yes, Trade Up sales count as a closed won sale, and therefore towards sales commission bonus levels and incentives.
Which appliances are eligible to Trade In? Older model Thermomix are eligible for this offer (TM3300 , TM21, TM31, TM5, TM6). Query on Sparkling white and Limited...
IRC Incentives Qualification Criteria To qualify for the IRC Incentives — including the Cutter+, Second Bowl, Adidas Shoes, and Luggage — a Consultant must...
How can my new recruit earn a TM7 Shopper Bag? When a Newcomer achieves their first closed sale within the 90Day Program under the Love It, Get It program, they...