Where does my CL/TL send their commissions-related queries? As a first call, please aim as their BDM to talk them through any queries and find a solution. Where...
If I sell a Kobold, will I still receive commission? Kobold sales will not attract commission from 1 September 2025, in line with the new commission structure.
What happens if I’m on my Go Getters Program currently? The Go Getter Program will cease on 31 August 2025. All Consultants and Team Leaders will be on the same...
How do I ensure my TM7 is connected to Cookidoo®? On your TM7, open the Cookidoo® screen and check the connection status. Log in if you’re not already connected.
How do I turn on Bluetooth® and Recipe Handover on my TM7? To use Recipe Handover on your TM7, make sure both your Thermomix® and smartphone are properly set up with Bluetooth®...
What should I do if Recipe Handover or Remote Monitoring is not working? Check the following: – TM7: Check permissions in “Settings > Remote Access” – Cookidoo App: Go to “Profile > Activities”....
Where can I find more information or videos demonstrating these features? Visit the official Thermomix® website, or check your Cookidoo® App and social media channels for tutorials, guides, and demo videos.
Who is eligible to use the new features in this release? While Ingredient presets are available for all TM7 users with the new software update, Recipe Handover requires a linked Cookidoo...
What new features are included in the latest Cookidoo® software release 1.2 for TM7? The Cookidoo® software release 1.2 for TM7 introduces several new features, including recipe handover from your smartphone to the TM7,...
Are Ingredient Presets available for older Thermomix® models like TM5 or TM6? No, Ingredient presets as such are only available on the Thermomix® TM7. For Thermomix® TM6 the Chop tool in the...