What bowl colours will be available for promotional offers?
The TM7 bowl is currently only available in black, aligned with customer demand.
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Can TM31 collections be used on my new TM7?
TM31 recipes will require manual mode adjustments on the TM7, and while adaptable, they reflect older hardware capabilities. -
Will the TM5 collections work on my new TM7?
Like TM6, most TM5 recipes are compatible with TM7, with some exceptions and adjustments needed due to new hardware features. -
Will I be able to adapt my favourite Thermomix recipes to TM7?
Most Thermomix® recipes can be directly used or easily adapted for the TM7. Use the Created Recipes functionality on Cookidoo®... -
What should I do if I have an Error On Arrival (EOA) TM7?
First follow the troubleshooting steps provided on the TM7 tab on Unleashed. If the issue continues, please raise an EOA... -
Will I / my customers be able to buy TM6 in the future?
Never say never but for now, TM6 sales will end on June 2nd to make way for the TM7. -
My Consultant didn’t receive their survey at the close of their Loan & Earn Program (5 days after their 60DP end date). What do they do?
Please check your junk mail as a first port of call. If it’s not there, raise a case in The... -
I want to change my mind on the survey response given at the close of my Loan & Earn program. What do I do?
It is not possible to return to the survey and re-submit your answer. Please raise a case in The Hub... -
Is the $1000 Elevate Bonus available to Team Leaders?
The $1000 Elevate Bonus is available to Consultants only. It will be calculated and paid at the end of April,... -
How is the onboarding process for new TM7 users handled without a welcome book?
We’re here to support you and will provide full TM7 training. Save the date for 23 – 25 May. for...