What should I do if I have an Error On Arrival (EOA) TM7?
First follow the troubleshooting steps provided on the TM7 tab on Unleashed. If the issue continues, please raise an EOA...
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Will I / my customers be able to buy TM6 in the future?
Never say never but for now, TM6 sales will end on June 2nd to make way for the TM7. -
My Consultant didn’t receive their survey at the close of their Loan & Earn Program (5 days after their 60DP end date). What do they do?
Please check your junk mail as a first port of call. If it’s not there, raise a case in The... -
I want to change my mind on the survey response given at the close of my Loan & Earn program. What do I do?
It is not possible to return to the survey and re-submit your answer. Please raise a case in The Hub... -
Is the $1000 Elevate Bonus available to Team Leaders?
The $1000 Elevate Bonus is available to Consultants only. It will be calculated and paid at the end of April,... -
How is the onboarding process for new TM7 users handled without a welcome book?
We’re here to support you and will provide full TM7 training. Save the date for 23 – 25 May. for... -
With the TM7’s digital emphasis, do we need to consider digital skills when recruiting new advisors?
We are here to support you with training and support. All the relevant material and training will be shared with... -
Will the typical hostess gift change with the introduction of the TM7?
We are here to support you with training and support. All the relevant material and training will be shared with... -
Is an internet connection necessary at the hostess’s home for a TM7 demo?
We are here to support you with training and support. All the relevant material and training will be shared with... -
Are there specific preparations the hostess needs to make for a TM7 demo?
We are here to support you with training and support. All the relevant material and training will be shared with...