Will TM7 be available for pre-order for NDIS participants?
Pre-orders of TM7 will not be available for NDIS participants, as we currently don’t have TM7 to demonstrate with. Thank...
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Why are some recipes appearing differently on Cookidoo? They now don’t have solid ingredients added through hole in mixing bowl lid or aid of spatula through hole in mixing bowl lid.
In preparation for the launch of TM7, the Recipe Team are busy at work updating recipe methods to be compatible... -
I didn’t receive the email with the information to re-sign my CAF. What should I do?
Please reach out to Helpful Harries with a case. Case Type: Enquiry Case Reason: Helpful Harry Subject: Re-send CAF –... -
When can I expect delivery?
With global demand soaring, orders will be delivered first come, first served – so the sooner your customer orders, the... -
If a customer wants to purchase a TM6 after seeing a TM6 demo in the past after the Launch of TM7, what are their options?
TM6 is currently the only Thermomix® available for sale in Australia and New Zealand. So customers are free to order... -
Why doesn’t the Loan and Earn 3 TM6 come with the Gift with Purchase?
The Loan and earn 3 offer is a very attractive opportunity and we are unable to include the GWP with... -
What happens if I join under the Loan and Earn 3 program but don’t make any sales
Each sale you close under the Loan and Earn 3 program provides you with the opportunity to purchase the TM6... -
I had just joined under the Earn 3 program, can I swap to the Loan Agreement?
The Loan and Earn 3 offer is only available for new Consultants who sign their CAF after 27 Feb 2025... -
I received a TM7 lead before pre-orders. What do I do?
This is likely due to the customer filling out the TM6 form on the website, believing it referred to TM7.... -
Will there be a change in my contract with the introduction of the TM7? Will I need to sign a new one?
The Consultant Application Form has been updated to include Pre-Sales. In Australia, there have also been slight amendments to the...