What if a customer keeps their TM6 and now also wants to buy a TM7, is there an option for a discount?
We don’t discount the Thermomix®. The best way for your customer to receive a TM7 without purchasing at full price...
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How long is the warranty period for the TM7?
The TM7 comes with a 2-year warranty for the main appliance. -
Are there any changes in how we sell the TM, such as selling online in the future?
At this stage, TM7 pre-orders will be available only through Consultants, not on the website. -
Now that we are introducing a new model, I’d like to level up to a team leader. What should I do?
That’s great! Speak to your Team Leader about the opportunities available to you. -
I recently earned a TM6; do I need to qualify again to receive a TM7?
Existing Consultants who started their business prior to 25 February 2025, will have the opportunity to earn their TM7 with... -
How can I explain to a customer or hostess, who purchased an item three weeks before the launch of a new model and is unable to upgrade, that I was unaware of the launch date?
Reassure your customer the global announcement of TM7, which included the onboarding of all Thermomix Consultants worldwide, was made on... -
How long will TM6 units be required for cooking classes after the TM7 launch?
TM6 will continue to be the only Thermomix model used in demonstrations and cooking classes through to July 2025. -
Why is there no longer a removable measuring cup?
The lid is designed to work without any measuring cup while guaranteeing all functions. The lid cap must be placed... -
Will there be a new Cutter with TM7 or will the Cutter from the TM6 fit?
There will be a new Thermomix Cutter+ available that matches the TM7’s specifications. The Cutter from the TM5/TM6 is not... -
How long will the TM6 receive software updates?
We guarantee TM6 updates for at least 5 years after the last sale of the model. Feature updates on Cookidoo®...