I earn a voucher for my Cookidoo® every year. Do I need to do anything? Even if you have an active Cookidoo® subscription via a trial or a voucher, you may not have set up...
We recently earned Cookidoo Vouchers as incentives. Are these still valid? Yes, any Cookidoo vouchers issued are not impacted by this change. However, please ensure you have entered your payment details...
If my Customer purchases on 29 July, will they receive the 6 month or 3 month trial period? If the purchase on 29 July, the change will have already come into effect and therefore they will have access...
How is the trial period changing? From 29 July, new customers purchasing a TM6 will receive a 3 month free subscription to Cookidoo 3.0.
If my Customer is already subscribed to Cookidoo are they impacted? Customers who have already have a paid subscription to Cookidoo 3.0 are not impacted. NOTE: a subscription is only considered...
How much is Cookidoo increasing by? The Cookidoo 3.0 subscription is increasing to AUD$89 per year for new subscribers only
Can my customer share their link on social media? Customers can share their referral link via text, email or socials.
Can I promote the referral offer on social media? Referrals are intended as a reactive customer tool, not a proactive sales acquisition tool. For this reason, there are no...
What do I do if my Customer recommended the Thermomix® to a friend who purchased, but the friend did not use the referral link to generate the lead. Referral rewards are only available for sales resulting from a referral lead generated through a customer’s referral link.