Will customers still receive their discount voucher at the delivery briefing?
No, after the launch of MyMix Rewards the delivery event discount voucher offers will be removed. Instead we will be...
How can we help?
- Home
- Search Results
-
-
Will consultants get notifications when someone signs up to the rewards program?
Consultants can see via a Customer’s Account Record in The Hub whether they have joined the Loyalty program. -
What if my customer signs up to the program at another CL’s demo – will I still receive the complementary commissions from the redemption of their welcome gift voucher when they make a purchase?
There is no change to the application of complementary commission on MixShop purchases. Where the customer has either nominated you... -
What if I was a member of the program as a customer, and then became a consultant? Will I still be able to access my points and vouchers?
When you become a Consultant, your MyMix Rewards membership will be paused. Instead of earning points as a customer, you... -
Can I join the promotion?
No, MyMix Rewards is only open to customers. Consultants are beneficiaries of the program through increased customer interactions. -
Can I sign-up on a customers behalf?
No. Customers should sign up themselves as they need to accept the terms and conditions to join the program. There... -
Can I still service my TM31?
Unfortunately, we can’t accept TM31s for servicing at this time due to availability of parts. We’re in the process of... -
What if my customer orders on Quick Order and the Thermomix® is therefore delivered to me?
If your customer orders on Quick Order before 21 July, please prioritise contacting them immediately upon receiving the Thermomix® TM6,... -
When can I share this information with my customers?
After 10am AWST on 3 July 2024. -
How do I know what version of Cookidoo® I have?
Log into your Cookidoo® account and click on My Recipes. If you can see Created Recipes, you have a Cookidoo®...