Can a customer trade up their TM31?
Yes, this is applicable to all older model Thermomix.
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What happens to the returned Thermomixes?
Returned Thermomixes will be refurbished and repurposed or recycled. We reserve the right to on-sell any refurbished Thermomixes. -
Do Trade Up sales count towards my sales commission bonuses?
Yes, Trade Up sales count as a closed won sale, and therefore towards sales commission bonus levels and incentives. -
What about my customers who have already bought TM7. Can they change to this Trade Up offer?
If your customers are still in their cooling off period, they are able to change over to this offer if... -
Which appliances are eligible to Trade In?
Older model Thermomix are eligible for this offer (TM3300 , TM21, TM31, TM5, TM6). Please choose ‘TM31’ for either a... -
Are Consultants allowed to share this offer on social media?
Please don’t share this offer on social media. It’s for direct sharing with your customers only. Official assets for sharing... -
What are the compliance requirements in sharing this?
When sharing this offer in a written context, this short wording must be featured in direct reference to the 24-months... -
What happens if my customer doesn’t have enough credit on their Q Card?
Customers should make sure they have enough available credit before lodging their order. If the order is declined during processing... -
What’s the difference between Q Card and Q Mastercard?
Q Card is the older product, while Q Mastercard is the newer option which is available to new applications. Customers... -
Is this available also for Kobold?
This finance option is not available for Kobold at this current time.