How often are payments taken from my account?
Repayments are automatically direct debited from the payment method that you added when you created the account. You can change...
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How do I sign up to Zip?
You can visit our website at thermomix.com.au/pages/36-months-interest-free or sign up at time of purchase at Thermomix checkout. -
How do I shop with Zip?
When you checkout, choose Zip as your payment method and you will be taken to their website to sign into... -
When is the 36 months interest free offer running?
9am AWST Tuesday 25 November – 11.59pm AWST Wednesday 17 December 2025. -
What are the dates of the Leadership Conference (formerly Horizons)?
We are currently confirming destination details and will update you ASAP. It is expected to take place in early March. -
When would the Top 15 fly in?
They will fly in on 6 March for the event that evening and fly out the following day with the... -
Where is Gala Night?
We are currently confirming destination details and will update you ASAP. It will be an Australian destination. -
When is the Gala Night awards?
We are currently confirming destination details and will update you ASAP. It is expected to take place in early March. -
If my customer changes their mind after sending their Thermomix back, can they cancel?
We cannot return your customer’s Thermomix® if they have already sent it back. However, if they have not sent it... -
Can I trade in other appliances that aren’t Thermomix?
This Trade Up offer is a buy-back offer for older model Thermomix only. No other appliances can be traded in.