How long will this manual process be the case before we can automate it? Our team is currently working on integrating Q Card into our systems. We will keep you updated as to progress....
What info do I need to share with the manual order for my customer? Please make sure you include the below information in your case when submitting the order. Consultant Name: Customer Name: Customer...
Can you use an existing Q Card or Q Mastercard to order? Yes, you can. Your customer can contact you as their your Consultant to place their order. Please note, the customer...
What is the process for existing Q Card customers? Existing Q Card or Q Mastercard customers don’t need to re-apply for finance with Q Card. Instead, they provide you,...
What’s the process for new Q Card customers? For customers without an existing Q Card account, step 1 is to apply via the link on our website (www.thermomix.co.nz/pages/qcard)...
How can our customers get up to 24 months interest free finance with Q Card? We are using the Long Term Finance Option available with Q Card and Q Mastercard. T&Cs and fees apply. Please...
What’s included with the 2nd bowl? Mixing bowl including knife, bowl lid, bowl insulation + steamer basket including butterfly and lid cap
Will there be a clean changeover of Host Rewards? Yes, as of 9am AWST 1 April the currently Autumn Catalogue will no longer be available for redemption. The new...
When will the Host Reward offer TM7 2nd bowls be delivered? We currently estimate the dispatch of these 2nd bowls for June. We are doing everything we can to expedite this,...
When will the purchase offer TM7 2nd bowls be delivered? We currently estimate the dispatch of these 2nd bowls for June. We are doing everything we can to expedite this,...