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My customer has just ordered a TM7 and doesn’t want to host a demo to obtain a Host Reward additional bowl. They are still in their 10 day cooling off period. How can they get an additional bowl?

If your customer is within their 10-day cooling-off period, they can cancel their order by contacting our Customer Service team:...
My customer has just ordered a TM7 and wants to add a second bowl. Can they do that ?

Second bowls are in very high demand right now. To give existing customers priority access, we’ve created a special Host...
If I want to buy a TM7 to offer as a raffle prize and I purchase the extended warranty, can the warranty be transferred to the winner alongside the TM7?

Yes, as per the T&Cs of the extended warranty, it is transferrable. Please follow the usual warranty transfer process.
Does the Shopping list functionality still work?

Yes, all other functionality in Cookidoo®, such as creating, managing, and exporting shopping lists remains unchanged.
Will the functionality return?

Currently, we have no news to share on this. Should this change, we will be sure to let you know...
Why is online ordering not available on Cookidoo® anymore?

As of 31 March 2026, the online ordering capability on Cookidoo® was discontinued, due to the third party provider of...
When will the online order functionality on Cookidoo® end?

As of 31 March 2026, there will no longer be online ordering available on Cookidoo®.
Will I get paid commission?

There will be no Consultant commission associated with this promotional period.
Will this be available for older model Thermomix® and existing customers?

Not at this current time
Where will the information be available for customers?

Please share the promotional flyer with your customers. There will also be extended warranty information on the website.

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