Support Central

Cookidoo® Assistant is powered by AI and understands natural language to offer intuitive guidance — helping  TM5, TM6 and TM7...

Powered by a large language model (LLM), Cookidoo® Assistant combines advanced AI with the spirit of a trusted companion –...

Cookidoo® Assistant understands natural-language requests via both text and voice input and suggests tailored recipes and recommendations based on your...

Cookidoo® Assistant will first launch in seven countries with exclusive access to Consultants in an Early Access Trial: Germany, France,...

This phased rollout with the Early Access markets reflects our direct sales DNA.  Our Consultants are closest to real cooking...

Vorwerk are already working on the next wave of countries. As soon as timelines are confirmed, we will share more...

Cookidoo® Assistant is a digital helper powered by artifical intelligence within the Cookidoo® app that helps Thermomix® TM5, TM6 or...

Powered by a large language model (LLM), Cookidoo® Assistant combines advanced AI with the spirit of a trusted companion –...

Cookidoo® Assistant helps consultants plan faster and serve customers better through more impactful and customised demos. With natural-language search, you...

Currently the AI feature is only available in the Cookidoo app (iOS, Android), but not on the web or Thermomix®...

Cookidoo® Assistant understands natural-language requests via both text and voice input (via your keyboard microphone) and suggests tailored recipes and...

Finding and translating recipes from other countries is easy with Cookidoo Assistant. Simply open the Cookidoo mobile app and ask...

Cookidoo® Assistant supports you every day by inspiring new meal ideas and acting as your personal sous-chef that does the...

To use Cookidoo Assistant, you need an active Cookidoo subscription. Once your subscription is active, the Assistant appears automatically in...

Cookidoo Assistant is available with an eligible subscription plan. If you currently have a $49 or $69 subscription, you can...

You don’t need to set anything up. Open the Cookidoo® App on your mobile device. If you have an active...

You don’t need to set up anything on your Thermomix®. Cookidoo® Assistant runs only within the Cookidoo® app and has...

No. Cookidoo® Assistant is not designed for hands-free control of the Thermomix® and can not be used to operate the...

Yes, Cookidoo® Assistant will receive regular updates. Thermomix® TM7 was positioned as our base for future AI innovations, so Cookidoo®...

Voice control and embedded AI require significant technical, safety, and compliance considerations. With TM7, we focused on evolving the platform...

Our AI strategy reflects the platform we built with Thermomix® TM7. Instead of using AI to generate untested recipes, we...

Yes, Cookidoo Assistant requires an internet connection to work, as it relies on online services to provide its functionality. If...

The conversation remains available and stored until the customer deletes it. The customer can access the conversation history and delete...

Yes, customers will see a warning after 7 messages, and another notification once they have reached it.

No, customers do not need to provide personalization consent in order to use Cookidoo® Assistant.

Cross-language search means that Cookidoo® Assistant can search for recipes across different languages. For example, you can ask it to...

The cross-language search filters apply only to Cookidoo® Assistant results and do not impact the Explore page results.

The filters apply only to the current conversation. A new conversation resets them to the default search preferences.

You can report an issue or share feedback through Customer Care.

To keep things safe and enjoyable, please avoid entering any personal data and always respect the rights of others, including...