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  • About Support Central

    Support Central is designed to provide you with a collation of Frequently Asked Questions (FAQ's) and their corresponding responses. You have the opportunity to provide feedback by ticking whether an article has been helpful or not. You can also make a comment regarding the article. This feedback is anonymous. It is therefore important to understand that should you have a question or an issue that needs resolving, please reach out to your Team Leader or BDM. Important: For your eyes only and used in direct conversions or private messaging and emails exclusively. This includes no sharing on social media channels.

Popular Articles

  • Should I recommend that the customer contact Customer Service if their status on Cookidoo® is showing as “Cancelled”?
  • The customer is concerned their recipes and account data will be lost as their status on Cookidoo® is showing as “Cancelled”. What should I tell them?
  • Why is the Cookidoo® account showing “Cancelled” before the customer receives an email?
  • Does the customer need to do anything if their status on Cookidoo® shows as “Cancelled”?
  • Will the customer lose access to Cookidoo® if their status shows as “Cancelled”?
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