What is changing with the Cookidoo® subscription?
Cookidoo® itself remains the service customers know and use today. The current annual subscription price for new subscribers is $89...
Cookidoo® Price Adjustment
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Why is Vorwerk making this price adjustment?
At $89 AUD per year, equivalent to AUD $1.75 a week, the Cookidoo® subscription supports the ongoing operation and continuous... -
Which customers are included in the price adjustment?
The automatic adjustment applies to TM6 and TM7 customers who currently pay $49 or $69 AUD per year. Customers already... -
What happens to TM5 customers?
TM5 customers can remain on their current subscription plan. They can also choose to upgrade to the new annual price... -
When and how will customers be informed?
TM6 and TM7 customers whose subscription price will be adjusted will receive a targeted email starting from 22 October 2026.... -
When does the adjusted price take effect?
For TM6 and TM7 customers included in the price adjustment, the adjusted annual price applies at the next renewal, provided... -
What do customers need to do?
TM6 and TM7 customers who want to continue their Cookidoo® membership beyond their next renewal need to accept the current... -
What happens if a customer does not accept the adjusted price?
Customers can continue using Cookidoo® with full access until their next renewal date. If they do not accept the current... -
Do customers lose access immediately if they do not accept?
No. Customers retain full Cookidoo® access throughout the subscription period they have already paid for. Their paid membership only ends... -
What can customers still access after their paid membership ends?
Customers can still access Cookidoo® and browse recipes, including a limited selection of Guided Cooking recipes. The full Cookidoo® recipe... -
Does a TM5 (or older model) customer have to upgrade?
No. The upgrade is voluntary. -
How does the voluntary TM5 upgrade work?
TM5 customers can choose to upgrade voluntarily via their Cookidoo® Membership Page. Customers who choose to upgrade will gain access... -
What if a customer recently renewed their subscription?
Customers who have recently renewed their subscription can continue using Cookidoo® at their existing price until their next renewal date.... -
Where can customers check their current subscription and price?
Customers can check their current subscription information on their Cookidoo® Membership Page. -
My price is going from $49 to $89 – why such a big increase?
The $89 AUD annual subscription price, equivalent to $1.75 per week, is the current price for Cookidoo® since July 2024... -
Are you making Cookidoo® more expensive because of the new features?
No. The current annual Cookidoo® price of $89 AUD has been in place since July 2024 and is not being... -
Why do I have to pay more for features I may never use?
Cookidoo® is one overall membership rather than a set of individually priced features. The annual price supports the complete Cookidoo®... -
The Thermomix® already costs a lot. Why do I have to pay for Cookidoo® as well?
Thermomix® is the appliance, while Cookidoo® is an ongoing digital service that supports and continuously enhances the cooking experience. The... -
Why isn’t Cookidoo® simply included for free?
Cookidoo® is an ongoing digital service, not a one-time appliance feature. Recipes are continuously developed, tested, quality-assured and translated, while... -
Why can TM5 customers stay on the cheaper plan while TM6 and TM7 customers move to $89?
TM5 customers can remain on their current subscription plan because some of the newer Cookidoo® features are not available on... -
What if I don’t want to pay $89 AUD?
The current annual Cookidoo® price is $89 AUD, equivalent to $1.75 per week, and supports the full Cookidoo® ecosystem and...